Cymorth Cymru

In a challenging economic public spending climate, everyone is under increasing pressure to be able to evaluate and demonstrate the value of their services – but how? This one day event will outline some of the key developments in this area including evaluating outcomes, social return on Investment and results based accounting.

Key themes include:

• The outcome framework for SP funded services becomes mandatory in 2012; learn from organisations that have already gone through the journey
• What is “results based accountability” and how could it relate to the work the sector does?
• How can “mystery shopping” help you evaluate and improve your services and what benefit can it bring service users?
• “Social return on investment” – what is it and what can it tell you about the value of what you do?
• Lean working evaluates how well your processes deliver for your service users – hear from practitioners how it has helped them improve their services

What is it?

Cymorth Cymru is the representative body for providers of housing-related support, homelessness and supported living services in Wales.

This event will bring together commissioners, providers and other stakeholders interested in improving and monitoring the effectiveness of services.

The event will offer the opportunity to learn from the experiences of others, discuss some of the key issues and network with other organisations striving for the highest standards in their organisation.

Exhibition Layout:

All exhibition packages include:

• Exhibition space
• Entrance for 1 exhibitor to all conference sessions
• Exhibitor information and contact details in all delegate packs

Who will be there?

Anyone and everyone looking to improve and evaluate their services.

Delegates will come from all sectors – the third sector, housing associations, local authorities, health and private sector companies.

The event will attract first and second tier professionals with Chief Executives and Directors as well as Operational Managers and front-line deliverers.

How will you benefit?

The conference will bring together people in the housing-related support, homelessness and supported living sector and as such provides an excellent opportunity for your organisation to promote its products or services to decision makers and budget holders from these fields.

Cymorth Cymru values the contribution our exhibitors make to our events. We aim to ensure that every exhibitor and sponsor receives maximum exposure and interaction with event attendees and our team will work with you to ensure you make the most of this opportunity.

All delegates will receive information with exhibitor details in their conference pack.

Spaces are limited, so to reserve your stand, complete and return the booking form as soon as possible!