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Current Vacancies
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Support Worker - Torfaen Floating Support
The Wallich

Location: Torfaen
Salary: £17,575 per annum
Closing Date: 11 November, 2020

Project Description

The project operates across Torfaen. The service provides housing related support within people's homes or in the community, with the aim of preventing homelessness and increasing independence. The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government's National Outcomes Framework. T

The Framework's four main aims are:

- Promoting Personal and Community Safety
- Promoting Independence and Control
- Promoting Economic Progress and Financial Control
- Promoting Health and Wellbeing

Purpose of Role

To provide floating support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their future or current accommodation. The support will not create or increase dependence. It will 'do with' rather than 'do for', so it's likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will enable people to improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. This role is subject to an enhanced DBS Disclosure

Main Duties, Responsibilities and Person Profile

Main Duties and Responsibilities

1. To visit people in their homes or in the community and to coordinate and provide housing related support.

  • a. To ensure that Service Users are aware of the mission, aims and objectives, policies and procedures of the projects and the duties, responsibilities and obligations of staff.
  • b. To ensure that all Service Users are treated fairly and afforded equality of opportunity.
  • c. To ensure that Service Users' needs are met through the consistent application of the Wallich's model of support.
  • d. To support Service Users with particular reference to:

• Assisting with the delivery of project inductions to new Service Users.
• Carrying out the day to day tasks and activities of Service Users' support plans.
• Applying the basic principles of various conversational and psycho-social intervention skill sets to the benefit of the Service User.
• Providing information, advice and guidance that enable Service users to make informed decisions about their needs and support.
• Enabling Service Users to have a means of expressing their views and that this expression receives appropriate consideration.
• Actively involving Service Users in their support.
• Actively involving Services Users in the project and/or organisation.
• Assisting with referrals to and liaising with relevant agencies and individuals with or on behalf of Service Users.
• Assisting Seniors Support Workers (SSW) in reviewing of needs and support plans and updating the relevant records with authorisation from a SSW.
• Assisting SSW in reviewing risk assessments and updating relevnat records with the authorisation, or in the absence of, a SSW.
• Discussing and observing Service User's levels of control, understanding and involvement and updating the relevant records with authorisation from a SSW.
• Representing and advocating with/for Service Users.
• Assisting with a realistic, manageable and controlled planned service withdrawal.

  • e. To maintain accurate and up to date records of every aspect of Service Users' issues and support according to procedure.
  • f. To maintain regular communication with Support Workers relating to the need for changes to Service Users' needs and risk assessments and support plans.
  • g. To ensure that the service standards set out in the organisational document 'Great Expectations' are met or exceeded.

2. To assist in monitoring the effectiveness of the projects.

  • a. To assist with gathering of information relating to objectives and targets.
  • b. To ensure that records of Service Users accessing the service are maintained.
  • c. To provide statistics and other information as requested by managers.

3. To assist in the overall running of the project.

  • a. To work in line with all Wallich policies and procedures.
  • b. To participate in own supervision.
  • c. To undertake relevant training.
  • d. To develop links with voluntary and statutory bodies in furtherance of the organisation's work and for the benefit of the Service User.
  • e. To report to manager regularly informing him/her of issues arising during the course of the work that require policy decisions.
  • f. To ensure adequate administrative records are kept.
  • g. To ensure the maintenance of good standards of cleanliness, hygiene and adherence to Health and Safety regulations.
  • h. To take part in all aspects of lone working as directed by the policy.
  • i. To partake in a team handover where applicable.
  • j. To undertake other duties within the remit of the post.

4. Other

a. To work and travel across Torfaen, and further afield as and when required.

The list of duties and responsibilities is not an exhaustive one and may be varied from time to time by the organisation. This job description is subject to regular review.

Person Profile

1. Knowledge

  • a. Basic knowledge of Homelessness Law, the Criminal Justice System and DWP Benefits.
  • b. Basic knowledge of how complex needs, such as substance misuse or mental health, can affect individuals and their vulnerability.
  • c. Basic knowledge of how your personal life can have positive and negative impacts on your own performance and attendance.
  • e. An understanding of the need for professional boundaries.

2. Experience

  • a. Experience of working with vulnerable people.
  • b. Experience of housing related support or homelessness (this can be from a personal perspective).
  • c. Experience of delivering support is desirable.
  • d. Experience of recording your work in paper or digital systems is desirable.
  • e. Experience of engaging with diverse people in a non-judgemental way.
  • f. Experience of dealing with challenging situations.

3. Other

  • a. Confident and able to lone work on own initiative.
  • b. Driving licence and own vehicle is essential.
  • c. Ability to communicate in Welsh is desirable but not essential.

The intended interview date is: 30th November 2020.

How to Apply:

Please apply via our careers site, reference number: 1204SB

Click here to find out more
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Senior Support Worker – Housing First Project
Goleudy

Location: Bridgend
Salary: £21,500
Closing Date: 16 November, 2020

35 per week including weekends and evenings

At Goleudy we aim to provide a great service to our clients every day, connecting people, homes & opportunities. Our exciting Housing First project in Bridgend County Borough sets out to achieve long term, sustainable housing outcomes for clients who face multiple disadvantages and have co-dependent support needs.

The role of Senior Support Worker at our Housing First project is to provide high quality, flexible and holistic support that focuses on strengths and goals within a framework of active engagement, harm reduction and tenancy sustainment. As well as having a background or interest in supporting others, you will need to demonstrate excellent organisation and planning skills, both within a team and lone working.

How to Apply:

If you have the passion, talent, and resilience to be part of a successful team, to negotiate with stakeholders and take on additional responsibilities to deliver great results, we want to hear from you. To apply, please email recruitment@goleudy.org and in return you will be sent a person specification and application form. 

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Community Fridge Co-ordinator
Goleudy

Location: Swansea – driving licence essential
Salary: £21,500
Closing Date: 9 November, 2020

35 hours per week

We are looking to recruit a key team member to help us take our Community Fridge to the next level, by ensuring growth and sustainability of this vital community resource. Our Community Fridge is a community food resource, which aims to redistribute surplus food that would otherwise go to waste to the community, free of charge. Currently, the food we receive is primarily donated by local supermarkets, retail businesses and domestic contributors. As the project continues to grow, we want to engage a greater range of food businesses and community organisations, to reduce food waste across Swansea, while benefiting the wider community. As such, this resource is open to all members of the public.

Since opening to the public in early 2019, Swansea Community Fridge has redistributed over 14 tonnes of food that would otherwise have gone to waste. We are proud of the part our fridge has played in feeding the people of Swansea during the Covid-19 crisis, which required us to remodel our service to enable it to operate safely and develop new ways of working, to respond to the unique problems presented by lockdown/local restrictions. You may have a retail, food or hospitality background, or you may not. Whatever your background, your role will be to build on the brilliant stuff we already do by developing the service and expanding its reach and impact. To do this, you will need to be a problem solver, have strong relationship building skills and build trust and credibility easily. This role requires a flexible and organised individual who can take responsibility and multitask to maximise opportunities.

How to Apply:

If you are passionate about providing a great service to our community and believe you have the skills to ensure food is available for everyone, we would love to hear from you. To find out more about the responsibilities of this role download your application pack from our website https://goleudy.org/careers/ and check out our twitter @fridgeswansea.

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Early Prevention Officer
Shelter Cymru

Location: South Wales
Salary: £23,578 per annum
Closing Date: 9 November, 2020

Shelter Cymru is the people and homes charity in Wales and works for the prevention of homelessness, the improvement of housing conditions, and the right of everyone to a safe, suitable and affordable home.

We understand the damage that bad housing causes. Every day we deal with the effect it has on people's lives.

Shelter Cymru’s Vision:

Shelter Cymru has an ambitious vision to:

  • Help more people each year and offer increased access to its services through a wide range of channels
  • Establish a mass movement of passionate and influential campaign supporters
  • Become more financially independent through a substantial growth in fundraising
  • Ensure the voice of people with the lived experience of homelessness and housing need influences all our work

Background to post:

This post is funded by the Welsh Government.  It’s core purpose is to promote early prevention of homelessness through the ‘leaving home successfully’ message to young people,  through engagement with the education system and youth organisations.

It is supported by an all Wales Early Prevention Advisory Group, where information is shared and a co-ordinated approach to homelessness prevention is achieved.  The service works to assist the Welsh Government to implement Part 2 of the Housing (Wales) Act 2014. The service was established in 2001.

The education/learning service is placed within the Shelter Cymru Campaigns team. The Education Prevention Officer (EPO) will continue to create opportunities through education, youth work and youth justice channels to help young people to be better informed and equipped to make a successful leaving home experience, prevent future homelessness and promote resilience.

The EPO will ensure that young people are consulted in all aspects of the work to strengthen the authenticity of ‘leaving home’ learning and to add their voices to call for its inclusion within relevant strategies and frameworks, both locally and nationally.

How to Apply:

To apply, please visit the website.

Click here to find out more
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© Cymorth Cymru 2020
Company Registration No: 5093332
Charity No: 1116774