As our finance and admin assistant, Natalie provides effective support to enable us to provide high quality services to our members.

Natalie joins us from Cardiff Council's Housing Options team where she was a Housing Options Officer so she is familiar with that part of the sector already.

Natalie studied Popular Music at the University of South Wales and continues to enjoy listening to a variety of music from hip-hop to jazz, and from dance to soul music. Natalie is a volunteer dog-walker for Cardiff Dogs Home and enjoys getting her teeth into a good crime documentary or passing the time gaming.

Hefin's role includes co-ordinating the quarterly Regional Provider Forums as well as contributing to the development of our policy positions and key messages whilst promoting our activities and services. 

Hefin has an MA in Political Communication from Cardiff University. Prior to that, he studied for a BA in Politics at Durham University. He previously worked in the Communications Team at the Cardiff University Alumni Department.

Outside of the office he enjoys producing music, reading about politics and watching his beloved Newport County.

Katie's role is to provide strategic leadership, represent Cymorth's membership, promote the sector and champion the voice of people who use our members' services in Wales. It also includes the development of Cymorth in line with the organisation's values and our governance framework, meeting our obligations as a company, employer and charity.

Katie has ten years' experience as a campaigner and policy operative, and in her first six months at Cymorth she has provided a strong voice for members on Supporting People funding, Rent Smart Wales, and welfare reforms to supported accommodation. Her focus is on working with members and people who use services to support the sector to have the maximum positive impact on people's lives.

Katie joined the organisation after five years as Policy and Public Affairs Manager for Gofal, one of Wales' leading mental health charities. During this time, Katie worked with the Welsh Government, public and third sector organisations and service users to influence a range of policy and legislation in health, housing and criminal justice.

Prior to this, Katie was the President of the National Union of Students in Wales, where she successfully campaigned to increase student support and protect Welsh students from £9,000 tuition fees. She was also led the 'Students Say Yes' campaign and was a member of the 'Yes for Wales' national campaign steering group for the 2011 referendum on primary law making powers. Katie has also served as a Board member of Coleg Cymraeg Cenedlaethol, Cymru Yfory and Cadwyn Housing Association.

Gareth is Cymorth Cymru's Research Officer, working on a collaborative project with Cardiff Metropolitan University supported by the Oak Foundation. He is conducting research on the human and financial impact of homelessness and housing-related support services in Wales.

Gareth was born and raised in Madrid before moving to Swansea to complete his degree in International Relations & Modern History. Gareth is currently finalising his Masters also at Swansea, which also included a semester at Texas A&M University.

In his spare time, Gareth is an editor and contributor for the online database Tanks Encyclopedia.

Alex is Cymorth Cymru's Housing First Policy and Practice Co-ordinator. He will be working to implement a Housing First Quality Mark, and to ensure that the Housing First methodology can flourish across Wales. A key part of this is establishing relationships with support providers, highlighting good practice, and assessing challenges.

Alex is not new to the housing and homelessness sector, having worked in research and policy for The Wallich for several years. Prior to this, he worked in Higher Education, teaching academic writing and research methods. He is also a published author.

When he isn't about Housing First, he is about movies, videogames and music second.

Gwyn joined Cymorth in 2017 after a period spent volunteering with Big Issue Cymru. His job involves running Cymorth Cymru's schedule of events, while working with Oliver and Jordan on marketing and communications.

Much of his experience is in arts marketing, and in roles for Literature Wales and Chapter respectively he worked on two centenary festivals for dead Welsh writers: Dylan Thomas in 2014 and Roald Dahl in 2016.

In his spare time, Gwyn does some music writing and DJing, along with cooking, charity shop bargain hunting, and buying books (far more quickly than he reads them).

Mandy's role is to represent members, keep them updated with recent and existing policy, and to look at ways in which Cymorth Cymru can continue to support our wide network of members.

Mandy is a qualified information professional with over 15 years' experience of working on policy development with public, third sector and membership organisations across Wales and the wider UK. Mandy has worked on development strategies for departments in both the Westminster and Welsh Governments and has experience of building and supporting networks, developing awareness campaigns and organising events and conferences.

Mandy is interested in access to information, theatre and comedy.